Head of Information Technology

SoftTech Engineers Limited is a leading software product company founded in 1996 and headquartered in Pune, India. We specialize in creating innovative software and intellectual property in the architecture, engineering, and construction (AEC) domains. Our dedication to quality solutions is evident through our proactive market research and developmental efforts. Key Responsibilities: - Define and drive the multi-year infrastructure roadmap aligned with business goals - Lead, mentor, and grow a team of 10 15 + engineers and managers - Define org structure, hiring plans, and career development frameworks - Own infrastructure budget planning, forecasting, and cost optimization (FinOps) - Drive cloud adoption, hybrid/multi-cloud strategy, and data center consolidation - Represent infrastructure at executive and board-level discussions - Responsible for managing overall infrastructure day-to-day operations - Ensure high availability, performance, and reliability of all infrastructure systems - Own SLAs, SLOs, and incident management frameworks - Oversee disaster recovery (DR) and business continuity planning (BCP) - Manage vendor relationships, contracts, and SLA negotiations - Provide leadership in planning and managing IT operations, systems/server administration, and network operations - Ensure team performance and see that SLAs are met - Manage IT resource requirements to ensure an appropriate balance between tactical and strategic demands - Provision, in close cooperation with third-party service providers, an IT infrastructure suitable for the group to access and use their business applications - Interface with business managers to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness - Participate in the design, implementation, and end-to-end administration of cloud infrastructure - Perform routine operations, ensuring maximum system availability through close monitoring of network systems, system events, communication links to other systems, storage area connectivity, and periodic review of system resources, including CPU utilization, disk usage, memory pools, etc. Qualifications Required: - Experience: 14-20 years - Education: BE & MBA in IT/Operations - Certifications: Azure, AWS, ITIL, DevSecOps (advantageous) Please note that the additional details of the company were not provided in the Job Description. SoftTech Engineers Limited is a leading software product company founded in 1996 and headquartered in Pune, India. We specialize in creating innovative software and intellectual property in the architecture, engineering, and construction (AEC) domains. Our dedication to quality solutions is evident through our proactive market research and developmental efforts. Key Responsibilities: - Define and drive the multi-year infrastructure roadmap aligned with business goals - Lead, mentor, and grow a team of 10 15 + engineers and managers - Define org structure, hiring plans, and career development frameworks - Own infrastructure budget planning, forecasting, and cost optimization (FinOps) - Drive cloud adoption, hybrid/multi-cloud strategy, and data center consolidation - Represent infrastructure at executive and board-level discussions - Responsible for managing overall infrastructure day-to-day operations - Ensure high availability, performance, and reliability of all infrastructure systems - Own SLAs, SLOs, and incident management frameworks - Oversee disaster recovery (DR) and business continuity planning (BCP) - Manage vendor relationships, contracts, and SLA negotiations - Provide leadership in planning and managing IT operations, systems/server administration, and network operations - Ensure team performance and see that SLAs are met - Manage IT resource requirements to ensure an appropriate balance between tactical and strategic demands - Provision, in close cooperation with third-party service providers, an IT infrastructure suitable for the group to access and use their business applications - Interface with business managers to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness - Participate in the design, implementation, and end-to-end administration of cloud infrastructure - Perform routine operations, ensuring maximum system availability through close monitoring of network systems, system events, communication links to other systems, storage area connectivity, and periodic review of system resources, including CPU utilization, disk usage, memory pools, etc. Qualifications Required: - Experience: 14-20 years - Education: BE & MBA in IT/Operations - Certifications: Azure, AWS, ITIL, DevSecOps (advantageous) Please note that the additional details of the company were not provided in the Job Description.