Source description
About the role
System administration:
Metadata management
User management (set up, disablement, access controls etc)
Manage system configuration
Maintain and support manual and automated interfaces and integrations e.g. with SAP
Data management, including data loading, validation and reconciliation processes to ensure accuracy across entities and reporting hierarchies
System monitoring and issue resolution – oversee daily system operations, identify, troubleshoot and resolve system issues promptly to ensure smooth operations
Identify opportunities to apply automation or AI-driven controls to enhance accuracy, improve data validation, or reduce manual effort where appropriate
User training and support:
Act as first point of contact for user queries
Responsible for managing the JIRA ticketing system
Provide structured user onboarding, training and ongoing knowledge sessions
Use AI-enabled tools to enhance training materials, user communications, and documentation where beneficial
Process improvement and roadmap development:
Identify and implement opportunities to optimize system usage and streamline existing processes
Keep up to date with emerging developments and trends in the Onestream Solution Exchange with a view to optimize Sophos processes by leveraging the latest functionality
Collaborate with stakeholders to define and maintain a Onestream roadmap, ensuring enhancements align with strategic business priorities
Evaluate and integrate emerging AI capabilities, such as predictive analytics, automated reconciliations, workflow optimization, and intelligent reporting, into the roadmap where relevant
Other:
Reporting & Analysis: Support the design, development, and maintenance of Onestream reports, dashboards, and templates for reporting. Contribute to opportunities to incorporate AI-assisted insights where appropriate
Upgrades & Enhancements: Assist with system upgrades, testing, and deployment of new features or modules, including those involving automation or AI functionality
Collaboration: Work closely with Finance, IT, and external consultants to ensure the system supports compliance, control, and operational excellence.
Documentation: Develop and maintain comprehensive system and process documentation, including user guides, change logs, and configuration records; use AI tools to improve clarity, version control, and efficiency of documentation workflows
Maintain up to date knowledge of Onestream.
Actively participate in internal AI and digital finance learning programs.
Attend relevant workshops, industry forums and professional development events to stay informed of best practices and emerging technologies in finance automation.
Holiday restrictions apply at month-ends, quarter ends and financial year end.
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