Source description
About the role
Essential:
6-8 years of experience as a Business Systems Analyst / Functional Analyst configuring and supporting Zuora Revenue or a comparable revenue recognition system.
Understanding of revenue recognition concepts (e.g. ASC 606 / IFRS 15), including performance obligations, allocations, contract modifications, and revenue schedules.
Understanding of Zuora Revenue configuration including revenue rules and templates, SSP inputs, allocation logic, accounting setups, and reporting outputs.
Hands-on experience gathering requirements, writing user stories/acceptance criteria, and translating them into Zuora Revenue configuration and/or detailed functional specifications.
Practical experience using AI tools as part of daily work (e.g. Zuora’s AI/LLM capabilities and Microsoft Copilot) to accelerate configuration research, draft functional documentation, summarise requirements, and support troubleshooting (while validating outputs and following responsible AI practices).
Proactive team mindset and ability to handle time-sensitive, business-critical operational issues with appropriate urgency and attention to detail.
Strong analytical skills: comfortable working with data extracts, error reports, and reconciliations to diagnose issues and propose fixes.
Experience working with upstream/downstream integrations and data feeds (e.g. Zuora Billing, Salesforce, SAP/GL), including field mapping, data validation, and reconciliation.
Testing experience across the delivery lifecycle (SIT/UAT), including designing test cases, executing tests, and managing defects through to resolution.
Clear written and verbal communication skills, with the ability to explain accounting/system outcomes to both technical and non-technical stakeholders.
Strong documentation discipline: produces high-quality runbooks, process notes, and configuration documentation that others can follow.
Desirable
Desirable:
Zuora Revenue certification(s) and/or relevant accounting qualification exposure (e.g. revenue accounting background).
Experience with period-end activities and revenue close processes (e.g. reconciliations to subledger/GL, audit support, control evidence).
Experience supporting Zuora Billing and understanding of subscription lifecycle concepts (orders, subscriptions, amendments, invoices, credits) and how they impact revenue.
Familiarity with agile delivery practices (user stories, backlogs, sprint ceremonies) and working with distributed teams.
Experience using automation tools (e.g. Power Automate) or scripting to reduce manual operational effort, improve data quality checks, or streamline reporting.
Knowledge of IT security and architecture basics relevant to enterprise applications (e.g. least privilege, audit logging, data handling).
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