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Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of 5.6 billion. The world is how we shape it. Job Description L1 Support Engineer Provides first-line operational support across the OSDU platform applications and services, focusing on triage, incident handling, and resolving or escalating issues across a microservices-based environment. Core skills Solid understanding of microservices architecture and how distributed services interactFamiliarity with authentication and authorisation concepts (OAuth 2.0, tokens, identity flows)Python, for scripting, diagnostics, and basic troubleshootingA developer background or hands-on coding exposure, which helps with investigating issues at a deeper level ResponsibilitiesAct as first point of contact for incidents and support requestsTriage, diagnose, and resolve issues where possible, escalating to L2/L3 when neededMonitor platform health and respond to alertsDocument issues, resolutions, and known workaroundsWork as part of a distributed offshore support team Nice to have Familiarity with the OSDU data platform and energy/subsurface domainExperience with logging and observability tooling (e.g. Azure Monitor, Log Analytics)Exposure to API troubleshooting (REST, Postman, status code analysis)Understanding of cloud platforms, ideally Azure Also, there is one more profile we have in discussion for a Full-Stack developer role. Please check with PMG if we have any suitable resource for below skillset. Full-Stack Developer Supports and extends a portfolio of applications across the OSDU platform, spanning bug fixing, ongoing support, and feature development. Applications in scope Ops Tool operational tooling for the OSDU platform (React front end, JavaScript)GCZ Admin UI administration interface for GCZ (React front end, JavaScript)GCZ Proxy proxy service handling basic authentication towards ArcGIS Online Core skillsFront end: React, JavaScriptBackend: Node.js, with experience integrating against OSDU core servicesComfortable working full-stack across UI, API, and service-layer components ResponsibilitiesProvide ongoing support and troubleshooting across the application portfolioDiagnose and resolve bugs in both front-end and back-end codeDevelop new features in line with platform and business requirementsWork effectively as part of a distributed, offshore delivery team Nice to have Familiarity with the OSDU data platform and subsurface/energy domainExperience with ArcGIS Online or GIS integrationsUnderstanding of authentication patterns (OAuth 2.0, basic auth, proxying) Total Experience Expected: 04-06 years Qualifications L1 Support Engineer Additional Information At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities. Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of 5.6 billion. The world is how we shape it. Job Description L1 Support Engineer Provides first-line operational support across the OSDU platform applications and services, focusing on triage, incident handling, and resolving or escalating issues across a microservices-based environment. Core skills Solid understanding of microservices architecture and how distributed services interactFamiliarity with authentication and authorisation concepts (OAuth 2.0, tokens, identity flows)Python, for scripting, diagnostics, and basic troubleshootingA developer background or hands-on coding exposure, which helps with investigating issues at a deeper l
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