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We're Hiring: Service Desk Engineer We're looking for a customer-focused Service Desk Engineer to join our team! Position: Service Desk Experience: 36 Years Location: Bangalore Employment Type: Full Time Key Responsibilities: Provide Service Desk support through Phone, Chat, and other support channels.Handle and resolve Incidents and Service Requests within defined SLAs.Deliver remote troubleshooting and break-fix support for software and IT applications.Support laptops, desktops, mobile devices, printers, scanners, wireless networking, and other end-user hardware.Assist users with technical issues while ensuring an excellent customer experience.Be available to work on weekends as per the monthly support roster.Required Skills: Strong customer service and communication skills.Excellent written and verbal English.Experience in Service Desk or IT Support.Ability to multitask and work independently with minimal supervision.Strong problem-solving and collaboration skills.Any relevant technical certification is an added advantage.Education: Bachelor's or Master's degree in a technical discipline.If you're interested or know someone who fits this role, please share your updated resume with vinitanirwal@sourcebae.com We're Hiring: Service Desk Engineer We're looking for a customer-focused Service Desk Engineer to join our team! Position: Service Desk Experience: 36 Years Location: Bangalore Employment Type: Full Time Key Responsibilities: Provide Service Desk support through Phone, Chat, and other support channels.Handle and resolve Incidents and Service Requests within defined SLAs.Deliver remote troubleshooting and break-fix support for software and IT applications.Support laptops, desktops, mobile devices, printers, scanners, wireless networking, and other end-user hardware.Assist users with technical issues while ensuring an excellent customer experience.Be available to work on weekends as per the monthly support roster.Required Skills: Strong customer service and communication skills.Excellent written and verbal English.Experience in Service Desk or IT Support.Ability to multitask and work independently with minimal supervision.Strong problem-solving and collaboration skills.Any relevant technical certification is an added advantage.Education: Bachelor's or Master's degree in a technical discipline.If you're interested or know someone who fits this role, please share your updated resume with vinitanirwal@sourcebae.com
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