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About the role
Department Technology Our Company Promise We are committed to provide our Employees a stable work setting with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description Job Summary Oversee the workflow involved in maintaining a company's enterprise network. Responsible for designing and implementing the company's network infrastructure, resolving advanced support issues, and managing the junior network engineering staff. Responsibilities Oversee vendor management, partner governance, and oversight to deploy systems which are complete, designed and managed over life cycles while also guiding others Identify problems proactively, plan solutions, recommend software and systems, and coordinate developments in an orderly manner to meet business requirements Monitor and test performance and capacity for potential bottlenecks, identify possible solutions, and work with partners to implement fixes Provide creative solutions to proactively ensure the highest levels of systems and infrastructure availability in order to resolve escalations of high complexity Create the platform strategy and road map in collaboration with Enterprise Architecture Identify prospects proactively to adopt emerging industry trends in collaboration with Enterprise Architecture Meet commitments and deliverables as related to leading projects and/or project oversight Provide technical development, mentoring, and guide the work of others Create and follow Network/Traffic flow Diagrams May perform other job duties as directed by Employee's Leaders Knowledge, Skills And Abilities Ability to analyze and resolve problems of high complexity Expert knowledge of hardware components, sys .
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