Padmi

Salesforce Service Cloud Expert

Delhi NCRPosted 4 months ago
Software engineeringSenior
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  • Extensive Hands-on experience with either Salesforce Service Cloud or Sales Cloud solution Design and Implementation including but not limited to with customization (Apex Triggers, Classes & VisualForce), configuration (Formulas, Workflows, Approval processes, Custom objects, and fields, Sharing Rules, Page layouts, Record types, Permission Sets, Reports, and Dashboards) * Expertise in Administrative tasks like maintaining User Roles and Security, Page Layouts, Workflows, Reports, Dashboards, Tasks, and Events * Understanding of data Structures and experience in Data Migration using Import Wizard, Workbench, and other integration tools like Apex Data Loader * General understanding of the full application lifecycle from inception through maintenance * Integration experience with Salesforce.com API (REST & SOAP) * Development experience in Classic and Lightning, with a preference for the latter. * Good understanding of MVC patterns & Webapp Architecture with an ability to provide support around the frontend experience via HTML 5, CSS, JQuery, and JS. * Comfort across at least 1 Source Control system with a preference for Git Requirements Nice to Have: * Salesforce Certifications and/or Trailheads * Experience with integrating across at least 1 Salesforce cloud service like Service Cloud, Sales Cloud, Marketing Cloud etc. * Experience and know how around building custom modules (Java or any preferred language) to support and service the Salesforce ecosystem Required Qualifications: * Relevant work experience of at least 7 years into Salesforce * Contribute to the detailed design and technology selection, providing inputs from their expertise, such as technology alignment and fit, best practices, and feasibility * Researching and sharing information towards detailed technical decisions within the team, to ensure a technically sound and feasible solution. * Excellent understanding of Software Development Life Cycle (SDLC) * Design and develop components of the solution following standards and best practices * Strong problem-solving skills and an aptitude for taking on technical challenges * Maintain high levels of customer satisfaction * Excellent writing and verbal communication skills * Work closely with Project Managers/Architects * Good Team and People Management skills Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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