Business Analyst - HRIS

• Work closely with end users in People Operations, Client Services, Delivery, and Finance to gather requirements, understand business/system needs, and create workable user stories • Manage user stories in Jira and drive priorities for agile execution • Translate business requirements for development team and identify any potential impacts to existing functionality • Assist QA team with creating comprehensive test case scenarios • Participate in agile ceremonies, including scrum calls, sprint planning and retrospectives • Partner with users and development team on support ticket review and resolution • Maintain open and proactive communication with the users on the pending requirements. • Conduct User Acceptance Testing (UAT), and coordinate execution and signoff • Create and maintain user training materials and prepare release notes • Conduct product training for new users and demo new features • Collaborate with product manager on roadmap planning and prioritization • Strengthen process discipline using appropriate performance metrics • Perform other duties as assigned Required Knowledge, Skills, and Experience: • GED with 5+ years of experience or equivalent combination of education and experience required • Experience with HRIS (Workday, ADP, etc.) • Excellent verbal and written communication skills (in-person, via phone/video calls, instant messaging, etc.) • Strong analytical skills and attention to detail • Ability to multi-task and prioritize in a fast-paced work environment • Should be comfortable to work in EST shifts