Source description
About the role
Knowledge of ITIL concepts (ITIL v3 certification preferred) Experience with Agile methodologies (SCRUM experience a plus) Practical experience in creating or modifying CSM,ITSM,ITAM,ITOM,IRM components Experience with Event Management,Discovery,Service Mapping,Orchestration,OMT,Flow Designer,Widgets Experience with ServiceNow modules: ITSM,ITAM,CSM,ITOM,IRM,CMDB
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