Source description
About the role
Role Responsibilities: Supervise daily NOC operations and delegate responsibilities. Train, coach, and evaluate team performance. Handle internal and external escalations effectively. Ensure compliance with operational policies and business goals. Key Deliverables: Efficient team and workflow management for 24/7 network support. Continuous process improvements and operational efficiency. High-quality service delivery aligned with business objectives. Accurate reporting and communication with senior leadership.
More at SPRINKLR INC