Source description
About the role
*Deploys live site code changes and SQL data changes in conjunction with Release Management, Change Management and Release teams. *Identify and provide support for global dependencies such as domain membership and trusts, DNS requirements, and external dependencies. *Quickly and effectively learns new systems to rapidly identify potential solutions to resolve and prevent future service interruptions. *Independently drives complicated system related issues to resolution across multiple services and groups with little or no supervision. *Summarizes key elements of a technical problem and assigns cases to internal and external partners as necessary. *Provide drafting and review of technical documentation and Trouble Shooting Guides for Tier I and Tier II personnel.
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