Production Support Professional

IT Engineer / Graduate with Computers / IT with experience in providing L3 Technical Support Very good knowledge / exposure to at least one Unix, ldap, messaging scripting skill Excellent trouble shooting skills, good communication skills Providing customer support in post-implementation support and maintenance. Willing to work in Shifts Excellent verbal and written communication skills in language to be supported Experience in troubleshooting in a live technical environment Excellent analytical and problem solving skills Superior customer service skills Ability to train peers on solutions Ability to take full ownership for resolution with escalated customers Ability to lead technical action plans Lead and provide expertise to team on projects. Highly developed knowledge of more complex solutions Education and Experience Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.