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Overview Join SSOE s dynamic IT team in Mumbai as a Systems Administrator II where you ll play a critical role in supporting and optimizing our hybrid IT infrastructure on-premises and cloud You will ensure reliable computer operations robust network infrastructure and seamless availability of applications and systems resources in a collaborative fast-paced environment This position requires advanced technical expertise ownership of core systems and a proactive approach to security and innovation AI and Innovation As part of our commitment to innovation all team members will be trained on Microsoft Copilot and empowered to use it as a core tool in their everyday work Responsibilities Key Responsibilities Systems Network Support Administer and optimize corporate systems across hybrid environments on-premises and cloud including Microsoft Azure Hyper-V VMware Broadcom and enterprise Active Directory Identity Security Management Oversee identity management Active Directory Single Sign-On Multi-Factor Authentication Conditional Access hybrid integration and implement security best practices for systems hardening Technical Support Troubleshooting Resolve complex issues escalated from Service Desk or Systems Administrator personnel independently manage and monitor Microsoft Azure including Entra ID Policy Resources and Cost Optimization Hyper-V and VMware Broadcom platforms Infrastructure Projects Perform installation configuration and migration of key physical and virtual infrastructure components including virtualization technologies from Microsoft and Broadcom Documentation Compliance Develop and update technical support documentation maintain compliance with regulatory requirements and internal standards Disaster Recovery Incident Response Participate in disaster recovery planning testing and execution support security team in incident response and post-incident reviews to enhance system resilience Collaboration Research Assist Senior Systems Administrators and collaborate on technology research to improve business operations and drive innovation Vendor Coordination Liaise with hardware and software vendors to resolve technical support issues efficiently Travel Occasional travel may be required for project or support needs Physical Demands The role may require sitting talking hearing using hands fingers reaching standing walking and rarely lifting moving up to 50 pounds Specific vision abilities and other client-specific physical demands may apply Reasonable accommodations will be made as needed Compliance Maintain a valid driver s license requirement may be waived for international assignments Shift hours 40 hours per week US shift 6 00 PM to 3 00 AM IST - for initial 6 months After a period of 6 months there will be a transition to a standard day shift Should be flexible to work in the evening hours to maintain communication with the USA stakeholders Qualifications What will you bring Diploma in a field related to computers Bachelor s degree preferred Minimum 5 years experience in IT infrastructure systems and cloud administration Proven expertise in managing Azure workloads on-premises Hyper-V VMware Broadcom environments and enterprise Active Directory 4-5 years working experience with VMware Azure and Microsoft 365 in enterprise environments 6 years preferred Proficiency in PowerShell for IT administration and automation Excellent communication and coordination skills In-depth knowledge of Windows server deployment and maintenance on-premises and cloud Strong technical communication and client-facing skills Availability for after-hours emergency support and scheduled maintenance Additional Perks Offered A cooperative and supportive culture where you re not just a number you re a critical and highly valued member of our team Hybrid work module As part of a multidisciplinary team you will experience exciting projects from start to finish and interface directly with some of the most forward-thinking clients in the world A mindset of continuous learning where you are encouraged to ask questions bring fresh ideas to the table and pursue your professional development goals A diversity of market sectors project types and geographic locations that help insulate your career from economic ups and downs A formal career path and real opportunities for advancement A holistic approach to compensation and benefits that supports your physical and mental health encourages work-life balance and empowers your career advancement and financial success SSOE- The Best of Both Worlds At SSOE our growth trajectory allows us to offer the opportunities normally associated with a large firm while embracing the collaborative and supportive culture often found in smaller firms As a member of the SSOE team you will work on exciting and diverse projects for Fortune 100 clients around the globe supported by the best technology for the task at hand You will experience our employee-centric culture that strives to offer a healthy balance .
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