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About the role
AIS production Support is seeking smart motivated individual to take the role of level 1 /Level2 application support related to hedge funds specific to Interactive General Ledger Systems support and operations. ( accounting & reporting). Monitoring production enviornments , Address application issues that come via tickets , emails , phone calls and automated alerts.Deploy applications to UAT and production enviornments . Understand the application within GLS Suite . 1. Resolve daily accounting and system/application issues 2. Communicate daily with various members within the company to ensure proper production support. 3. Act as and liaison between the developers and the users in explaining accounting concepts for new reports or system enhancements 4. Train users on the basic functions of the accounting software and its related applications 5. Reproduce production problems by testing in beta/test environment prior to release into production 6. Work closely with developers to test enhancements and upgrades. 7. 8 to 10 years of experience Core/Must have skillsUnix Utilities, unix scripting & basic unix commandsproficiency in writing PL/SQL queriesexperience with tools Autosys, ServiceNow,Geneos, Dynatrace,SplunkDebugging java logs , debugging stored procedures in Sybase or Oracle database, debugging report logics Unix & windows serverapache & tomcat serverTechnical expertise to investigate different app logsInvestigating issues with up and downstream connections Issue, Incident,Problem,Change & Release Management UAT environment support & testing Working with vendor support ( creating cases and following up) Good to have skills Banking domain preferably knowledge of Hedge Fund and it's accounting, Trade life cyle, settlement and Clearing, Corporate Action, securities, financial instrument types Work Schedule Shift coverage in between 10:30PM-3:30PM IST (North America) requires complete night shift bout State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, were making our mark on the financial services industry. For more than two centuries, weve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. Youll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers AIS production Support is seeking smart motivated individual to take the role of level 1 /Level2 application support related to hedge funds specific to Interactive General Ledger Systems support and operations. ( accounting & reporting). Monitoring production enviornments , Address application issues that come via tickets , emails , phone calls and automated alerts.Deploy applications to UAT and production enviornments . Understand the application within GLS Suite . 1. Resolve daily accounting and system/application issues 2. Communicate daily with various members within the company to ensure proper production support. 3. Act as and liaison between the developers and the users in explaining accounting concepts for new reports or system enhancements 4. Train users on the basic functions of the accounting software and its related applications 5. Reproduce production problems by testing in beta/test environment prior to release into production 6. Work closely with developers to test enhancements and upgrades. 7. 8 to 10 years of experience Core/Must have skillsUnix Utilities, unix scripting & basic unix commandsproficiency in writing PL/SQL queriesexperience with tools Autosys, ServiceNow,Geneos, Dynatrace,SplunkDebugging java lo