Source description
About the role
Subsidiary Steel Dynamics Overview
Supports Salesforce and other business systems within the Long Products Group, including day-to-day platform maintenance and light data support for Power BI and Salesforce analytics.
Responsibilities
- Handles the recurring, hands-on work that keeps platforms running day-to-day. Develops training materials, provides first-line user support, coordinates sales enablement, and assists with data collection for Power BI and Salesforce analytics reporting.
Qualifications
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Required
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Bachelor's degree in Business, Information Systems, or related field; or Associate's degree/equivalent experience with 2+ years in a comparable role
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2+ years of experience supporting a CRM, ERP, or similar business system, preferably in sales operations, or customer-facing systems
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Strong attention to detail and organizational skills
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Strong interpersonal and communication skills, with the ability to work effectively across multiple business units
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Ability to work independently with minimal oversight
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Ability to manage ambiguity and adapt to varying processes across division
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Preferred
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Basic Salesforce familiarity, or demonstrated ability to learn new systems quickly
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Experience supporting a multi-division or multi-stakeholder organization
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Experience with change management or UAT coordination processes
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Ability to coordinate with IT teams on cross-platform issues and escalate appropriately
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Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.
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