Systems Enhancements Specialist

The Systems Enhancements Specialist is responsible for prioritizing system enhancement requests for existing MLM systems, ensuring proper/value-add business justification:​

Spec out with requestor new business requirements​ and validate audit compliance/impact, if applicable

Collaborate with ICT on high level estimate (solicit funding if required), user testing and deployment support

Review and approve all ICT Business Requirements Documents for work to commence as outlined

Document appropriate training, communicate deployment intentions with respective user base​, point of contact during launch; collaborate with MLM Plant Logistics Support team for appropriate job function training transfer

Track ICT progress of initiatives through completion; escalate / remove barriers as needed

Define AI use cases to aid user training and data mining for past trends/future forecasts

Analyze key business metrics for troubled areas to assess opportunity to improve through system improvement

Lead for any new system development / new location launch within the MLM space (i.e. Modernization of mainframe to Web, automated solutions for unique circumstances)

Expected to travel as needed for process/system improvement evaluation, testing, deployment, etc.

Basic Qualifications:

Bachelor's Degree in a related field

Minimum of 6 years MLM/Supply Chain/ICT experience, directly working/interfacing with systems used / day-to-day processes

Project Management skills

Skilled with Microsoft Office Suite basics (PowerPoint, Excel)

Preferred Qualifications

• Master's degree in a related field

• 6 or more years of coding and project management experience

• Cost Deployment / Data stratification / Cost-Benefit Analysis

• Successful development and deployment of analytic tools (i.e. Power BI, Power Apps)