Information Technology Infrastructure Specialist

IT Infrastructure: Key Responsibilities Recommend infrastructure solutions based on business size, operational model, and budget—balancing performance, scalability, and cost-efficiency. Assess and recommend IT infrastructure configuration for new office setups, including network topology, server rooms, power, and connectivity frameworks. Engage with OEMs, ISPs, system integrators, and managed service providers to obtain quotes, validate technical compatibility, and manage installations. Ensure all IT equipment (racks, switches, routers, UPS, cabling) and collaboration tools (VC rooms, access control, printers) are implemented before go-live. Ensure IT infrastructure complies with the prescribed client standards, data privacy norms, and regulatory requirements. Maintain detailed design, config, and audit logs. Oversee testing of infrastructure components, ensure issue resolution, and hand over a fully operational environment with knowledge transfer to in-house IT or support teams. Define SLAs, escalation paths, and support mechanisms for ongoing infrastructure operations, whether in-house or via third-party MSPs. Assess and recommend LAN/WAN architecture, internet links (primary and secondary), VPN access, firewall rules, and wireless solutions tailored to office layout. Assess and recommend on-premises vs. cloud/hybrid server needs and propose suitable hardware or virtual infrastructure for file storage, backups, and application hosting. Recommend cybersecurity tools such as firewalls, endpoint protection, access controls, and data loss prevention systems aligned with Client policies. Qualifications & Experience: Education : Bachelor's degree in information technology, Computer Science, Electronics, or a related field. Master's degree or relevant certifications are a plus. Experience : 7–12 years of experience in IT infrastructure consulting or solutions architecture, preferably in office setups or enterprise environments. Experience working with global delivery centers, GCCs, or rapidly scaling startups. Hands-on exposure to structured cabling, network design, hardware sizing, and hybrid environments. Strong vendor negotiation, project management, and solutioning skills.