Source description
About the role
Provide leadership to the Solutions team through being present daily, weekly update meetings, assigning projects and tasks and providing feedback
Provide sales support to Solutions business
Provide technical assurance and explanation to customer when necessary
Approve solutions proposals written by solutions sales engineer, including full scope of work and project description
Assist solutions sales engineer in building system BOM and pricing including hourly estimates
Manage Solutions Activities
Assign projects to a “lead” engineer and work with the engineer to facilitate every Solutions project
Track and maintain active project status and communicate weekly to sales team and customers the status
Purchase and monitor all consumable shop resources
Work with purchasing to order and monitor components for customer projects
Maintain an organized shop
System Design – Assign projects to design team + monitor and provide daily feedback
Ability to understand and provide guidance on all aspects of Solutions automations projects (Mechanical, electrical, pneumatic, software, etc.)
Provide feasibility studies including prototyping components
Broad range of electro-mechanical technical and product knowledge
Capability to wire small control cabinets
Capability to construct the designed solutions mechanical components
Strong understanding of electro-mechanical systems
Maintain a current understanding Applied Controls primary product lines
Understanding of industry safety requirements
Customer Management
Maintain Strong relations with Solutions Group customers
Ensure regular status updates and contact communication with customers
Provide high level customer service
Company Knowledge
Understand all position appropriate company & vendor processes and systems (P21, TDF, EbSync, Siemens, Sick, UR)
Meeting etiquette (understand who’s participating, who should participate, meeting location, expected outcome, who’s documenting or notetaking, follow-up actions)
Product training
Maintain training certifications as required
Support off-site and on-site trainings as required
Support and train internal employees on Applied controls systems and hardware.
More at SunSource
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