Technical Product Manager

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, were dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. Through an Employer of Record (EOR), we are looking for a new Technical Product Manager in India to join our growing Product Team. This individual will report into our Product Management Team Lead and drive product launches for customer-facing solutions that enhance brand loyalty, retention, and revenue across our website and app. If you have strong technical expertise, a strategic vision, and a passion for collaborating with cross-functional teams to champion customer-centric solutions, wed love to hear from you! Role Type: Full-Time Location: Remotefrom India Schedule: Monday through Friday, 4:00 a.m. 1:00 p.m. U.S. Eastern Time / 1:30 p.m. 10:30 p.m. Indian Standard Time to ensure effective collaboration Base Salary: $37,000 - $46,000 USD per year Responsibilities: Manage complex system integrations by overseeing third-party integrations. Understand how data flows between systems and ensure changes to one part of the platform do not create downstream issues in another. Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability, helping prioritize work against larger project and business goals. Collaborate on the strategy, discovery, and execution of initiatives involving complex system integrations, enhancements, and customer-facing features. Own the product backlog: create detailed, technically sound user stories, acceptance criteria, and technical documentation within JIRA and Confluence. Facilitate Agile ceremonies such as standups, backlog grooming, sprint planning, and sprint reviews, ensuring the team delivers high-quality solutions on time. Balance technical debt, new capabilities, and operational improvements. Actively manage timelines and deliverables, focusing on interactions within and across departments; collaborate with key stakeholders to ensure deadlines are met. Collaborate closely with developers to define technical requirements, ensuring feasibility and alignment with business objectives. Act as a translator between business and technical stakeholders, clarifying business needs while advocating for technical best practices. Lead UAT planning and execution to ensure product quality across projects and releases. Support end-to-end testing, QA, and validation for technical implementations and system integrations. Establish metrics for key projects and ensure monitoring plans support business goals; analyze product performance and resolve technical issues post-launch. Effectively communicate complex insights and outcomes to stakeholders at all levels of the organization. Translate technical concepts into clear, actionable language for non-technical stakeholders across Engineering, QA, Finance, Operations, Customer Service, and Marketing, adapting your communication style to the audience and ensure all teams are aligned on priorities and impact. Identify and communicate problems affecting the team and proactively propose and implement solutions. Develop a deep understanding of the end-to-end order lifecycle, including payments, inventory, fulfilment, shipping, and returns and ensure platform decisions reflect the operational and financial impact of changes across the business. Work with data to validate outcomes Use data tools (SQL, BigQuery, or similar) to validate requirements, verify outcomes, and support evidence-based decision making. Comfortable creating, reading and interpreting API specs, technical documentation, and system diagrams. Use AI tools in a product context, whether for product discovery, troubleshooting system issues, analyzing data, or accelerating day-to-day workflows. Requirements: Bachelors degree in one of the following or associated majors: Business, Economics, Computer Science, Information Systems, Engineering, or equivalent professional experience. 6+ years of professional experience with 3+ years in a product or technical role focused on software development and system integrations in an eCommerce setting with a proven track record of delivering complex, cross-functional initiatives on time and within scope, while demonstrating good judgment in resolving escalated and complex issues. Understanding of full stack development technologies and frameworks, including JavaScript, React, Node.js, Java, Spring Boot, or similar. Demonstrated Agile development mindset with hands-on expertise