AI Implementation Manager

As a Senior Implementation Manager at Sutra.AI, you will play a crucial role in elevating Sutra's implementation workflows into a repeatable, productized delivery engine. Your primary responsibility will be to ensure the operational excellence of all AI solution deployments, from data readiness to model rollout, and go-live assurance. You will lead a team of Implementation Managers and work closely with cross-functional contributors to turn every customer implementation into a success story. Key Responsibilities: - Delivery Excellence and Workflow Ownership - Lead Sutra's standardized transformation playbook end-to-end, covering data integration, use case definition, AI model development, and deployment. - Ensure structured, measurable implementation processes that deliver high-quality outcomes for every customer. - Institutionalize best practices for delivery governance, QA, and release readiness. - Productization of Delivery Workflows - Partner with the Product and Engineering teams to transform manual activities into productized features and automation tools. - Continuously evolve the delivery playbook into a scalable digital framework to reduce time-to-live and increase repeatability. - Customer Implementation Leadership - Serve as the operational bridge between customer goals and technical execution. - Drive alignment between Solution Architects, Data Engineers, and Developers to ensure seamless handoffs and milestone tracking. - Anticipate and resolve blockers before they impact timelines. - People and Process Leadership - Build, coach, and manage a team of Implementation Managers capable of handling concurrent enterprise projects. - Foster a delivery culture grounded in ownership, precision, and accountability. - Implement performance metrics aligned with customer satisfaction and on-time delivery. - Metrics, Reporting, and Governance - Track and report delivery health across all accounts using structured dashboards. - Define key performance indicators and support executive leadership in quarterly business reviews. - Work closely with Product, Sales, and Customer Success teams to ensure alignment on customer commitments. Must-Have Qualifications: - 5+ years of technical project management experience, ideally in AI, data, or software development projects. - Proven ability to run delivery projects with remote teams and distributed stakeholders. - Familiarity with cloud deployment, data pipelines, APIs, and AI/ML workflows. - Experience working in agile or semi-agile environments. - Strong communication skills and highly organized with an ownership mindset. At Sutra.AI, the success of our product depends on the precision of its implementation. As a Senior Implementation Manager, you will play a critical role in ensuring the successful deployment of AI-powered applications for our customers. Your focus will be on managing technical workflows with precision to ensure timely and high-quality delivery. (Note: Company details were not explicitly mentioned in the provided job description.) As a Senior Implementation Manager at Sutra.AI, you will play a crucial role in elevating Sutra's implementation workflows into a repeatable, productized delivery engine. Your primary responsibility will be to ensure the operational excellence of all AI solution deployments, from data readiness to model rollout, and go-live assurance. You will lead a team of Implementation Managers and work closely with cross-functional contributors to turn every customer implementation into a success story. Key Responsibilities: - Delivery Excellence and Workflow Ownership - Lead Sutra's standardized transformation playbook end-to-end, covering data integration, use case definition, AI model development, and deployment. - Ensure structured, measurable implementation processes that deliver high-quality outcomes for every customer. - Institutionalize best practices for delivery governance, QA, and release readiness. - Productization of Delivery Workflows - Partner with the Product and Engineering teams to transform manual activities into productized features and automation tools. - Continuously evolve the delivery playbook into a scalable digital framework to reduce time-to-live and increase repeatability. - Customer Implementation Leadership - Serve as the operational bridge between customer goals and technical execution. - Drive alignment between Solution Architects, Data Engineers, and Developers to ensure seamless handoffs and milestone tracking. - Anticipate and resolve blockers before they impact timelines. - People and Process Leadership - Build, coach, and manage a team of Implementation Managers capable of handling concurrent enterprise projects. - Foster a delivery culture grounded in ownership, precision, and accountability. - Implement performance metrics aligned with customer satisfaction and on-time delivery. - **Metri