Field IT Engineer Payment Terminal Support

Position: Field IT Engineer Payment Terminal Support Location: AVS Layout, Koramangala, Srinivagilu Main Road, 20th L Cross Road, Bengaluru, India Employment: Full Time Onsite (Field Role) Interview Mode: Walk-in (Face-to-Face) Start Date: Immediate Responsibilities: Perform on-site installation & configuration of payment terminals (POS devices) and related equipment as per company specifications. Safely remove obsolete or faulty payment devices and replace them with new/upgraded hardware. Conduct routine maintenance checks and troubleshoot hardware/software issues to ensure device performance. Provide hands-on technical assistance and basic operational training to merchants for effective usage of payment devices. Accurately document service visits, issues, resolutions, and parts used in the service management system. Adhere to safety protocols, industry standards, and internal processes during field operations. Coordinate with internal technical teams; provide timely feedback and updates as per TAT expectations. Requirements: Education: BCA / B.Tech / Diploma in Computer Science or IT Experience: 13 years in IT hardware/field support (Payment POS or IT hardware experience preferred) Technical knowledge in device installation, configuration, and troubleshooting Strong communication & customer handling skills Willingness to travel within Bangalore for merchant support Salary: Attractive package Finalized based on technical interview performance Important Instructions for Walk-in: Only candidates ready to attend Face-to-Face interview today should apply. Bring updated resume mentioning Current CTC, Expected CTC, and Notice Period. Immediate joiners preferred.