Source description
About the role
Designation: Infrastructure Support Engineer (Onsite & On-Campus Support) Roles & Responsibilities: - Provide onsite IT infrastructure support for desktops, laptops, printers, and peripherals. - Install, configure, and troubleshoot hardware, software, and operating systems. - Support network connectivity issues including LAN, Wi-Fi, and internet access. - Install and maintain CCTV systems, DVR/NVR devices, and related infrastructure. - Handle user support tickets and resolve technical issues within SLA timelines. - Perform preventive maintenance and health checks of IT assets. - Coordinate with vendors and internal teams for issue resolution. - Maintain asset inventory and service documentation. - Provide on-campus support for classrooms, labs, offices, and events. - Ensure high levels of customer satisfaction through effective technical support. Job Type: Full-time Compensation: 18,000.00 per month Benefits: - Cell phone reimbursement - Adaptable schedule - Food provided - Paid sick time Work Location: On the road .