Backup Engineer L2 (Veeam Backup)

About The Company Swan Solutions & Services Pvt. Ltd. is a leading IT Infrastructure and Digital Transformation company with over 36 years of industry experience. Headquartered in Mumbai, Swan is a 1,400+ Crore organization delivering innovative IT Infrastructure, Cloud, Cybersecurity, Networking, and Managed Services to leading BFSI, PSU, Enterprise, and Corporate customers. We are technology partners with HP, Cisco, Microsoft, VMware, NetApp, and other global OEMs. About The Role We are looking for an experienced Backup Engineer L2 Veeam Backup to manage, monitor, troubleshoot, and optimize enterprise backup and disaster recovery environments. The role involves administering Veeam Backup & Replication, backup and replication operations, recovery environments, cloud and object storage, tape infrastructure, and disaster recovery solutions while ensuring data protection, high availability, and business continuity. Location: Ghansoli, Mumbai Client Site Department: IT Infrastructure Employment Type: Full-Time / Permanent Experience: 35 Years of relevant experience in Backup Administration Working Days: Monday to Saturday Shift: 9:00 AM 6:00 PM (General Shift) 2nd and 4th Saturday: Remote Support Key Responsibilities Monitor daily backup, replication, and restore operations and ensure successful completion within defined SLAs.Troubleshoot and resolve complex backup and replication issues escalated from L1 support.Perform Root Cause Analysis (RCA) for recurring incidents and implement preventive measures.Perform Instant VM Recovery, File-Level Restore, Application-Aware Restore, and granular recovery operations.Configure and manage Backup Jobs, Backup Copy Jobs, Replication Jobs, SureBackup, and SureReplica.Configure and manage Scale-Out Backup Repository (SOBR), Hardened Linux Repository, and Object Storage integration.Perform plugin-based backup and restore operations for enterprise applications and databases.Configure and manage Veeam Agent for Windows, Veeam Agent for Linux, and Protection Groups.Configure, manage, and troubleshoot backup and restore operations for Windows Failover Clusters, SQL FCI, and CSV environments.Manage tape infrastructure including Tape Libraries, Tape Drives, Media Pools, GFS Retention Policies, and Tape Backup and Restore Operations.Configure and monitor cloud backups for AWS, Azure, and Microsoft 365 workloads.Perform Disaster Recovery drills, failover/failback testing, and backup validation activities to meet RPO/RTO requirements.Use Veeam ONE for proactive monitoring, alerting, reporting, and capacity planning.Coordinate with virtualization, storage, network, and application teams for issue resolution and optimization.Maintain SOPs, RCA documents, backup architecture documentation, and operational reports.Follow ITIL-based Incident, Change, and Problem Management processes. Required Skills Veeam Backup & Replication v11/v12 or laterVeeam Backup for Microsoft 365Veeam ONEPlugin-Based BackupsAgent-Based BackupsProtection Group CreationTape Backup InfrastructureDisaster Recovery OperationsCloud and Object Storage IntegrationWindows Server 2016/2019/2022Basic Linux AdministrationSAN/NAS StorageiSCSI and Fibre ChannelDNS, DHCP, VLAN, Firewall, and Networking FundamentalsBasic PowerShell Scripting will be an added advantage Preferred Qualification Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field. Certifications such as VMCE, VMware VCP, Microsoft, AWS, or Azure certifications will be an added advantage. Experience working in enterprise backup, infrastructure, and disaster recovery environments. What We Offer Opportunity to work on enterprise-scale backup and disaster recovery projects.Exposure to leading backup, cloud, storage, virtualization, and infrastructure technologies.Opportunity to work with enterprise, BFSI, PSU, and corporate customers.Collaborative and technology-driven work environment.Career growth through challenging assignments and continuous learning.Exposure to complex enterprise environments and business continuity solutions. Ready to Join Us If you are passionate about enterprise backup technologies, data protection, disaster recovery, and infrastructure operations, we'd love to hear from you. Apply today and become a part of Swan Solutions & Services Pvt. Ltd. .