Information Technology Executive

Role Overview We are seeking a proactive and technically strong IT Executive to manage IT infrastructure, provide end-user support, and ensure secure, reliable, and efficient IT operations across the organization. Key Responsibilities System & Network Management Administer and maintain servers, networks, and end-user systems . Monitor system performance, troubleshoot issues, and ensure minimal downtime . Implement and manage backup and disaster recovery processes. IT Support & Maintenance Provide Level 1 & Level 2 technical support to employees for hardware, software, and connectivity issues. Manage user accounts, permissions, and access rights . Perform routine system maintenance, patches, and application updates. Security & Compliance Implement IT security measures including antivirus, firewalls, and data protection policies . Ensure compliance with organizational and statutory IT policies . Regularly patch systems and monitor for security vulnerabilities . Project & Vendor Coordination Support IT projects such as system upgrades, new deployments, and cloud migrations . Coordinate with external vendors for procurement, AMC contracts, and technical support. Documentation & Reporting Maintain IT asset inventory, licensing, and hardware/software records . Prepare and update technical documentation, SOPs, and user manuals . Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum 5+ years of hands-on IT experience in system administration, network management, and user support. Strong understanding of IT infrastructure, security best practices, and troubleshooting. Key Skills System & Network Administration IT Support (L1 / L2) Server & End-User Management IT Security & Compliance Vendor & Project Coordination Documentation & Asset Management