Senior Analyst, Digital Analytics (L09)

Role Title: Senior Analyst, Digital Analytics (L09) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industrys most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among Indias Best Companies to Work for by Great Place to Work. We were among the Top 50 Indias Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.We provide career advancement and upskilling opportunities, for all to take up leadership roles. Organizational Overview Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth. Role Summary/Purpose Senior Analyst, Digital Analytics (Individual Contributor) role is a part of India Analytics Hub (IAH). Our Analytics team comprises of data analysts who focus on improving customer/product/digital/ journey experience etc. and growth by providing full stack descriptive to prescriptive analytics via cutting edge technologies to support business objectives. The role will deliver on business and organizational priorities, working in close collaboration with US Analytics and IAH teams, solving problems with solutions that are powered by data and analytics. The role includes providing strategic thought leadership in optimizing and scaling up current deliveries and building analytics roadmap. The model candidate must be a thought leader, hands on problem solver and deliver actionable insights for the business. Key Responsibilities Independently work on Digital Measurement Analytics for Synchronys Servicing Platforms in Agile methodology to drive digital data strategy that includes collection & validation of data, reporting and measurement of feature performancePartner with onsite Stakeholders and various process owners in marketing, technology and digital teams to plan and implement strategic prioritiesResponsible for effective communication, project deliverables, adhering to expected timelines, accuracy & compliance with meticulous project managementMentor team members on analytical, technical and functional skillsLead internal initiatives, perform other duties and/or special projects, as assigned Required Skills & Knowledge Bachelors or masters degree in Statistics, Economics, Mathematics, or another quantitative field with 2 to 4 years of hands-on Analytics experience (Distance learning not valid)or in lieu of a degree with 4 to 6 years of experience2 to 4 Years of working experience in relevant Analytics domain, 1+ years of experience in Web Analytics Domain utilizing tools such as Adobe or Google Analytics and 2+ years of experience in SAS or SQL.Minimum 1+ years of experience in Data visualizations tools such as Tableau to drive insightsAbility to solve complex technical problems with minimal supervisionExcellent oral and written communication skills with ability to collaborate, articulate and present solutions cutting across functional/agile teams in a simple yet compelling manner Desired Skills & Knowledge 2 to 4 years of analytics experience in Financial Services IndustryAbility to engage with technical and non-technical audiences with empathy and ensure needs/asks are effectively translated into technical requirements and followed upon. Eligibility Criteria Bachelors or masters degree in Statistics, Economics, Mathematics, or another quantitative field with 2 to 4 years of hands-on Analytics experience (Distance learning not valid)or in lieu of a degree with 4 to 6 years of experience Work Timings: 2:00 PM - 11:00 PM IST This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs) We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement HubsHyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR. Occasionally you may be required to