VP, IAM Assurance Leader

As the VP, IAM Assurance Leader at Synchrony, you will be responsible for overseeing key controls across all centralized and decentralized IAM services. Your role involves working closely with IAM product owners and engineering teams to ensure adherence to Synchrony IAM standards and regulatory requirements without disrupting operational delivery. You will lead a team of seven members and report directly to the VP, IAM Programs Leader. Key Responsibilities: - Develop and execute multi-year roadmaps to drive innovation, strengthen security posture, meet regulatory requirements, and streamline IAM operations, specifically for IAM assurance capabilities, control monitoring, and evidence automation. - Build and nurture strong relationships across Security Operations, Technology Teams, Governance, Operational Risk, and Internal Audit to ensure program alignment, audit readiness, and demonstrate IAM control effectiveness to stakeholders and regulators. - Identify, assess, and mitigate technical and organizational risks while reporting blockers, corrective actions, and program milestones to executive leadership, ensuring timely remediation of control gaps and defects. - Lead assurance activities to track, validate, and remediate key logical access and authentication controls across centralized IAM services and decentralized implementations as applicable. - Manage and evolve the IAM assurance reporting platform(s) to monitor adherence to Synchrony standards, control design, and operational effectiveness, ensuring reporting is accurate, resilient, and audit-ready. - Define, implement, and monitor Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) to measure program maturity and overall effectiveness, including assurance coverage, control pass rates, remediation SLAs, defect recurrence, and reporting timeliness/accuracy. - Oversee creation, maintenance, and review of operational process documentation and end-user/training materials needed to support consistent execution of IAM assurance activities. - Independently resolve technical challenges while escalating issues with clarity when necessary. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Business Management, or equivalent, with 10+ years of IT experience, OR 12+ years of IT experience demonstrating progressive responsibility. - Minimum 5 years of experience leading multiple IAM service products and driving outcomes across both centralized and distributed service models. - Minimum 5 years of experience developing and improving IAM service processes and reporting on key controls. - Minimum 3 years leading operations or assurance teams, including continuous monitoring, issue management, and control remediation. - At least 2 years working with Agile methodologies in roles such as Product Owner, Scrum Master, or Technical Lead. - Minimum 2 years of people management experience, leading teams of 2+ engineers or contractors. Synchrony is a premier consumer financial services company that provides best-in-class employee benefits and programs, career advancement opportunities, and a supportive work environment dedicated to work-life integration and overall well-being. As the VP, IAM Assurance Leader at Synchrony, you will be responsible for overseeing key controls across all centralized and decentralized IAM services. Your role involves working closely with IAM product owners and engineering teams to ensure adherence to Synchrony IAM standards and regulatory requirements without disrupting operational delivery. You will lead a team of seven members and report directly to the VP, IAM Programs Leader. Key Responsibilities: - Develop and execute multi-year roadmaps to drive innovation, strengthen security posture, meet regulatory requirements, and streamline IAM operations, specifically for IAM assurance capabilities, control monitoring, and evidence automation. - Build and nurture strong relationships across Security Operations, Technology Teams, Governance, Operational Risk, and Internal Audit to ensure program alignment, audit readiness, and demonstrate IAM control effectiveness to stakeholders and regulators. - Identify, assess, and mitigate technical and organizational risks while reporting blockers, corrective actions, and program milestones to executive leadership, ensuring timely remediation of control gaps and defects. - Lead assurance activities to track, validate, and remediate key logical access and authentication controls across centralized IAM services and decentralized implementations as applicable. - Manage and evolve the IAM assurance reporting platform(s) to monitor adherence to Synchrony standards, control design, and operational effectiveness, ensuring reporting is accurate, resilient, and audit-ready. - Define, implement, and monitor Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) to measure program maturity and overall effectiveness, including assurance coverage,