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About the role
Systems Plus is seeking an experienced HubSpot Specialist with deep expertise in HubSpot Enterprise , especially Sales Hub and Service Hub . This role will work closely with our internal teams and enterprise clients to design, implement, optimize, and scale HubSpot solutions that align with complex B2B sales processes and customer-experience operations. You will serve as the subject-matter expert responsible for mapping business requirements into HubSpot architecture, driving system configuration, managing CRM data quality, and ensuring strong user adoption across sales, marketing, and service teams. This is a hands-on specialist role for someone who has led multiple end-to-end HubSpot Enterprise implementations and can operate with autonomy, strategic thinking, and strong client-facing abilities. Key Responsibilities HubSpot Implementation & System Architecture · Lead end-to-end configuration of HubSpot Sales Hub Enterprise and Service Hub Enterprise , ensuring alignment with client business models and sales operations. · Architect scalable workflows, pipelines, properties, automation sequences, ticketing structures, and reporting dashboards. · Define and optimize complex B2B sales processes within HubSpot, including lifecycle stages, lead handoff, deal management, and forecasting structures. · Integrate HubSpot with existing tech stack tools (ERP, CPQ, e-commerce, data platforms, etc.) using native integrations or middleware as needed. Sales Process Mapping & Optimization · Work directly with sales, operations, and leadership stakeholders to translate business requirements into HubSpot process flows. · Diagnose current-state sales processes and design improved future-state workflows that reflect best practices and enterprise-grade scalability. · Standardize process governance across multiple business units, product lines, and regional teams. Data Management & CRM Hygiene · Conduct extensive contact, company, and deal record cleanup , ensuring data accuracy, deduplication, and normalization. · Set up and maintain data quality rules, property governance, and enrichment strategies. · Design and implement data-management operating procedures for ongoing CRM health. Training, Enablement & User Adoption · Develop and deliver tailored training programs for sales, marketing, and service teams on HubSpot usage and best practices. · Create onboarding materials, guides, and documentation for new users and teams. · Drive ongoing user adoption , identifying gaps in usage and implementing corrective actions through coaching, workflow adjustments, and system improvements. Reporting, Dashboards & Insights · Build advanced sales and service dashboards , forecasting tools, and performance reports that drive data-driven decision-making. · Work with leadership to define KPIs and translate them into HubSpot reporting structures. · Ensure data accuracy within reporting frameworks across the CRM. Project Leadership & Client Management · Serve as the functional and technical lead for HubSpot projects, working alongside PMs, technical teams, and client stakeholders. · Manage project timelines, deliverables, documentation, and communication. · Provide strategic guidance on CRM best practices, change management, and process optimization. Required Skills & Qualifications Technical & Platform Expertise · 4+ years of hands-on HubSpot experience with HubSpot Enterprise (Sales Hub Enterprise required; Service Hub Enterprise strongly preferred) . · Proven experience leading HubSpot implementations for complex, multi-team organizations . · Strong command of workflows, sequences, custom properties, permissions, roles, pipelines, knowledge base, SLAs, and ticketing systems. · Experience integrating HubSpot with ERPs, marketing automation tools, data warehouses, or customer-facing systems. · Solid understanding of RevOps concepts and lifecycle management. Sales Operations & Business Process Knowledge · Deep experience mapping and optimizing sales processes within CRM systems. · Understanding of B2B sales structures (leads, MQL/SQL frameworks, pipeline forecasting, sales stages, handoffs, renewals). · Experience working with sales leaders, frontline reps, and operational teams. Data & Reporting Skills · Strong data-governance and CRM hygiene skills, including deduplication, data migration, CSV imports, and property management. · Ability to create executive-level dashboards and operational reports. Soft Skills & Consulting Attributes · Excellent communication and facilitation skills, with the ability to train and influence cross-functional stakeholders. · Strong documentation, organizational, and project-management skills. · Ability to operate autonomously in a consulting environment with shifting priorities. · Experience working with fast-moving enterprise clients and multi-stakeholder teams. Nice to Have · HubSpot certifications (Sales Hub, Service Hub, CMS, RevOps, Solutions Partner certifications, etc.). · Experience with B2B manufacturing, automotive, performance, or aftermarket products industries (helpful given client project types). · Experience with Salesforce or other CRMs (for migration or comparative architecture work). Engagement Details · Contract role with potential for extension based on project needs. · Remote working arrangement with some overlap required for US time zones. · Must be available for client workshops, training sessions, and implementation sprints. Interested candidate share CV on [HIDDEN TEXT]
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