Senior Critical Facilities Technician – Controls

The Senior Critical Facilities Technician – Controls will bring an operational level of BMS and SCADA system knowledge to the CFT staff and must show the way in terms of safety, good practice, and a critical mindset. They will assist and support the SME – Controls in their daily tasks assisting with operating, controlling, and troubleshooting the site-wide BMS, SCADA systems. This senior role will help set the standard of operating with an unwavering attitude and commitment to safetyand reliability within the Data Center. The Sr. CFT – Controls will drive continual improvements to the operationalexcellence of the data center by leading by example by adhering to company standards and industry best practices. They willhave a mindset of ongoing learning and development and will pass Level I training within 60 days of employment, and Level IItraining modules within 6 months of employment

Responsibilities

• Assist and work closely together with The SME – Controls

• Stand in and assume the daily tasks of The SME – Controls in periods of absence or leave.

• Create, Update, Finalize, and Close work orders in Asset Essentials relating to BMS, SCADA proceedings on site.

• Work closely with the SME – Controls to triage related issues and provide senior control support to other CFTs.

• Coordinate vendors in close collaboration with The SME – Controls

• Aid in creating, completing, and reviewing SOPs within control operations.

• Provide senior support in proceedings relating to the BMS & SCADA system, and ensure safe and correct carry out in close collaboration with the SME – Controls

• Train and show the way for lower-level CFTs in operational excellence, critical mindset, CMMS, and Control Operations.

• Flexibility to partake in 24/7 shift rotation when required.

• Operate and maintain critical and non-critical data center infrastructure, equipment, and systems

• Work with a team of CFTs to deliver total availability (100% uptime) while minimizing risks

• Monitor power, cooling capacity, and environmental conditions within the data halls

• Perform preventive maintenance on data center electrical and mechanical equipment

• Participate in the development, review, audit, and execution of operating procedures

• Resolve all controls and monitoring issues within the Data Center quickly while minimizing risk and effectively communicating issues to the appropriate chain of command

• Respond to emergencies and critical issues as necessary and work independently and as a team, according to staffing and situation, toward complete recovery

• Troubleshoot and document technical issues, escalates as appropriate, and ensure issue resolution

• Assist with planning all corrective issues

• Maintain accurate facility data including, rounds, PM work orders, change management, etc.

• Maintain strict adherence to change control activities.

• Manage assigned workflow tasks to provide timely turnaround

• Escort and work effectively with outside contractors, ensuring they are abiding by critical facility work rules

• Follow T5 data center corporate policies and procedures

• Participate in facility training programs regularly on construction and commissioning, as directed by the FOM

• Adhere to all relevant Danish safety laws

• Complete other such duties consistent with your role as you may be assigned by T5FM management

• Prior technical school training, preferred

• 2+ years’ experience in Mission Critical Environments, required

• Knowledge, Skills, Abilities & Competencies

• Strong verbal and written communication skills required for working effectively with FOM, team members, vendors, and customers on daily data center management

• Good written technical proficiency to support the creation and revision of process documentation (MOPs, SOPs, and EOPs)

• Above average problem-solving and analysis skills for evaluating a situation, identifying solutions, and working with leadership and teammates to resolve

• Embraces a team-based mentality by building positive morale and team spirit, supporting teammates efforts tosucceed, and recognizing teammates accomplishments

• Ability to drive through to full completion all assigned tasks - CRITICAL SKILL

• Able to function effectively and maintain focus in high-pressure situations

• Has a “can-do” customer service attitude who is conscientious and takes personal pride in their work

• Has high degree of attention-to-detail and completes tasks on time and as directed

• Able to follow instructions, respond to management direction, and volunteer readily when asked

• Able to manage changing needs and priorities accurately and professionally

• Able to read and understand electrical and mechanical manuals, drawings, and sketches

• Able to work proficiently and safely with hand tools and power tools

• Education & Experience Relevant degree, preferred 3+ years experience in mission critical environments, preferred Electrical or mechanical license preferred