Source description
About the role
OBJECTIVES/PURPOSE The ServiceNow Platform Architect serves as a technical leader, offering consultative guidance to the Platform Support Team, ensuring the platform aligns with business strategy, and making governance decisions. As a Platform Architect for ServiceNow, you will lead the design and implementation of ServiceNow solutions to enhance employee experiences, streamline service delivery, ensure robust security and governance, and drive digital transformation initiatives. With your extensive experience in ServiceNow architecture and knowledge of the latest technologies, you will act as a trusted advisor, overseeing the development and adoption of the platform while collaborating with cross-functional teams to develop solutions that align with enterprise objectives and simplify complex processes, thereby maximizing value through a "simple, streamlined, and scalable" approach. =============================================================== Key Responsibilities Platform Strategy & Roadmap - Develops and evolve a platform architectural roadmap, aligned to and prioritized by business objectives. - Develops and communicates measurements of platform progress and business impact. - Guides Product teams as they design, implement, and support solutions that centre on the consumption of the platform. - Manages stakeholder requirements for platform teams to ensure successful delivery. Collaborates with Takeda ServiceNow account and Impact teams to drive continuous value. - Translates business requirements into technical requirements that other technical team members include in the project design and delivery. Platform Architecture - Establish technical Governance and standards for ServiceNow product development, configuration, and foundation that prioritize simplicity, reusability, AI and automation - Drives the overall technical design and end-to-end platform design for assigned initiatives. - Influences/coaches contemporary evolutionary platform architecture principles .
More at Takeda Pharmaceutical