Source description
About the role
Roles and Responsibilities Providing support to client from US. Right from creation of tickets to the resolution Services provided to customers are Hosted PBX, Local Phone Services, SIP Trunking ,PRI, Toll Free Services knowledge of Telecom Voice protocols - SIP / SS7 Desired Candidate Profile Troubleshooting skills of Vendor issues viz. ASR, ACD, PDD, Dead Air, DTMF, RTDTMF, Fax issues, codec mismatch, One Way Audio, Voice Quality, equipment Experience in healthcare domain is mandatory Perks and Benefits Roles and Responsibilities Providing support to client from US. Right from creation of tickets to the resolution Services provided to customers are Hosted PBX, Local Phone Services, SIP Trunking ,PRI, Toll Free Services knowledge of Telecom Voice protocols - SIP / SS7 Desired Candidate Profile Troubleshooting skills of Vendor issues viz. ASR, ACD, PDD, Dead Air, DTMF, RTDTMF, Fax issues, codec mismatch, One Way Audio, Voice Quality, equipment Experience in healthcare domain is mandatory Perks and Benefits
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