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About the role
Job Description We are looking for an experienced ServiceNow ITOM / ITSM Developer to join our team. We're hiring Application Support Engineers with expertise in ServiceNow IT Operations Management (ITOM) or ServiceNow IT Service Management (ITSM) . Required Skills: 3+ years experience in ServiceNow ITOM or ITSM Incident & Service Request Management ITIL Framework Strong troubleshooting and analytical skills Experience in application support Exposure to Generative AI, Agentic AI, Prompt Engineering, or AI-powered solutions is a plus Role Highlights: Support and resolve critical application issues Work on incident management and system reliability Collaborate with cross-functional teams Contribute to AI-driven enterprise solutions and best practices