Source description
About the role
We are looking for a skilled Engineer with 2 to 7 years of experience in Core Infra & Services Development. The ideal candidate should have knowledge of DWDM, OTN, Ethernet, MPLS-TP, and IP technology, along with relevant technical support experience. Roles and Responsibility Provide technical support and solutions to customers via phone or meeting. Handle sales, solutions, and internal customer calls professionally. Develop and implement infrastructure projects using various technologies. Collaborate with cross-functional teams to resolve complex technical issues. Offer technical guidance and training to junior engineers. Ensure timely resolution of customer complaints and concerns. Job Requirements Minimum 2 years of experience in Core Infra & Services Development. Solid knowledge of DWDM, OTN, Ethernet, MPLS-TP, and IP technology. Excellent communication skills and ability to handle customer calls and meetings. Ability to work in a rapid-paced environment and meet deadlines. Solid problem-solving skills and attention to detail. Experience in handling sales, solutions, and internal customer interactions. About Company Tata Communications Ltd is a leading company in the industry, providing high-quality services and solutions to its customers. .
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