Sr. Manager - Digital Fabric

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Broad outline of the Role We are seeking a highly experienced Senior Solution / Pre-Sales Engineer with expertise in network orchestration platform . This role is responsible for driving technical solutioning, customer engagement, and pre-sales support, ensuring alignment between customer requirements and product capabilities. The ideal candidate will combine deep infrastructure domain knowledge, AI/ML Automation expertise, and strong client-facing skills to support sales, define solutions, and drive successful deal closures. Key Responsibilities Pre-Sales & Solutioning Engage with customers to understand business and technical requirementsDesign and present end-to-end AI/ML Platform enable Managed Services solutions for AIOP based service fulfillmentSupport sales teams in RFP/RFI/RFQ responses, solution proposals, and estimationsCreate solution architecture, high-level designs (HLD) and integration approachesConduct product demos, PoCs, and technical presentations to customers Technical Expertise Act as an SME for Automation platform or similar, including:Service orchestrationWorkflow designNetwork provisioning & activationDefine integration strategies with EMS/NMS, and network elementsDesign service models and lifecycle workflowsProvide inputs on scalability, performance, and deployment architectureSupport definition of microservices-based and cloud-native solutions Customer Engagement Interface directly with client stakeholders (technical & business)Translate customer challenges into solution blueprintsAddress technical queries and provide expert guidance during sales cyclesBuild strong relationships and act as a trusted advisor Internal Collaboration Work closely with product engineering, delivery, and architecture teamsProvide feedback for product enhancements and roadmap alignmentEnsure smooth handover to delivery teams post deal closure Required Skills & Expertise Domain Expertise Strong telecom background in:Obserability and Configurability systemsNetwork provisioning & fulfillmentService orchestration platforms (ThreadSpan or similar preferred)Good understanding of:WAN/LAN/Cloud/End User/DCSecurityService lifecycle management Experience & Qualifications 1015 years of telecom / networking experienceSignificant experience in pre-sales / solution engineering rolesBachelors / Masters degree in Engineering (Telecom / Computer Science)Experience working with global Enterprise clients preferred About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Broad outline of the Role We are seeking a highly experienced Senior Solution / Pre-Sales Engineer with expertise in network orchestration platform . This role is responsible for driving technical solutioning, customer engagement, and pre-sales support, ensuring alignment between customer requirements and product capabilities. The ideal candidate will combine deep infrastructure domain knowledge, AI/ML Automation expertise, and strong client-facing skills to support sales, define solutions, and drive successful deal closures. Key Responsibilities Pre-Sales & Solutioning Engage with customers to understand business and technical requirementsDesign and present end-to-end AI/ML Platform enable Managed Services solutions for AIOP based service fulfillmentSupport sales teams in RFP/RFI/RFQ responses, solution proposals, and estimationsCreate solution architecture, high-level designs (HLD) and integration approachesConduct product demos, PoCs, and technical presentations to customers Technical Expertise Act as an SME for Automation platform or similar, including:Service orchestrationWorkflow designNetwork provisioning & activationDefine integration strategies with EMS/NMS, and network elementsDesign service models and lifecycle workflowsProvide inputs on scalability, performance, and deployment architectureSupport definition of microservices-based and cloud-native solutions Customer Engagement Interface directly with client stakeholders (technical & business)Translate customer challenges into solution blueprintsAddress technical queries and provide expert guidance during sales cyclesBuild strong relationships and act as a trusted advisor Internal Collaboration Work closely with product engineering, delivery, and architecture teamsProvide feedback for product enhancements and roadmap alignmentEnsure smooth handover to delivery teams post deal closure Required Skills & Expertis