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About the role
Greetings from TATA CONSULTANCY SERVICES! Skill: Smart COMM/ Thunderhead Years of Experience: 5-10 years Location: Gurugram Job Description:- Develop and maintain customer communication templates using Smart Communications (SmartCOMM). Design dynamic, data-driven templates for documents such as statements, letters, and notifications. Work closely with business stakeholders to gather requirements and translate them into technical solutions. Perform template testing, debugging, and optimization for performance and accuracy. Support integration of SmartCOMM with backend systems using basic Java knowledge. Assist in deployment and environment management using AWS services. Troubleshoot issues related to document generation and formatting. Ensure compliance with branding and regulatory standards in all communications. Participate in code reviews, documentation, and best practice implementation. 5+ years of hands‑on experience with OpenText SmartCommunications / GMC Inspire Strong experience in template design, rule configuration, and data mapping Proficiency in SmartCOM Designer, Content Author, and Control Center Working knowledge of XML, XSD, XPath, XSLT Good understanding of document composition, formatting, and output management Experience in batch and on‑demand document generation Hands-on experience with Smart Communications (Thunderhead / SmartCOMM). Strong understanding of document composition and template design. Basic knowledge of Java (for integrations, APIs, or debugging). Basic understanding of AWS services (e.g., S3, EC2, CloudWatch). Knowledge of XML, JSON, and data mapping. Familiarity with HTML/CSS for template styling.
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