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About the role
Role & responsibilities Ownership of all End-to-End technical aspects of a Salesforce.com program: data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom development Serve as a trusted advisor to the client Guide customers and colleagues in rationalising and deploying emerging technologies that drive increased business value Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Review and correct project/program direction, approach, and key artefacts to keep programs on track and solutions extendable and maintainable going forward Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs Identify and lead strategic initiatives to grow the practice; serving as an active contributor to the communitys overall knowledge base and expertise Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform Lead the technical architecture team for an enterprise-level customer engagement From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects Liaise with Salesforce product teams to support client implementations Expected to participate in pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects Travels to client sites for projects Preferred candidate profile
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