Pega Infrastructure Analyst

Pega Infrastructure Analyst

Required Skills and Expertise

• Pega Platform administration and upgrade experience.

• Apache Kafka architecture and disaster recovery implementation.

• Elasticsearch and AWS OpenSearch service integration.

• Kubernetes and Amazon EKS administration.

• Helm chart development and deployment automation.

• Docker containerization and image management.

• Infrastructure-as-Code (IaC) pipeline implementation.

• AWS networking and load balancing concepts, including ALB configuration.

• Production support, troubleshooting, and performance optimization expertise.

Scope of Work

1. Kafka Externalization and Disaster Recovery Implementation

• Design and implement Kafka externalization from the existing environment.

• Configure and deploy a Production Disaster Recovery (DR) architecture utilizing Active/Passive failover topology.

• Establish replication, monitoring, and failover mechanisms to ensure business continuity and high availability.

• Validate DR readiness through testing and documentation of recovery procedures.

1. Elasticsearch Externalization to AWS OpenSearch

• Externalize Elasticsearch services from the Pega deployment architecture.

• Integrate the Pega platform with an external search solution hosted on AWS OpenSearch Service.

• Configure and connect the SRS (Search and Reporting Service) EKS cluster to AWS OpenSearch.

• Validate indexing, search functionality, scalability, and operational performance.

1. Helm-Based Deployment of Backing Services

• Develop and maintain Helm charts for deployment of supporting and backing services within the Kubernetes environment.

• Configure integrations between deployed services and the Pega platform.

• Implement environment-specific configurations, parameterization, and deployment automation through Helm.

• Ensure deployments follow enterprise standards and operational best practices.

1. Platform Upgrade

• Perform an upgrade of the existing Pega platform from Version 23 to Version 26.

• Conduct compatibility assessments, dependency analysis, and remediation activities as required.

• Execute upgrade activities across development, testing, and production environments.

• Validate platform functionality, performan ce, and stability following the upgrade.

1. Containerized Application Deployment Modernization

• Upgrade application deployment processes to leverage containerized deployments.

• Utilize Pega-provided Docker images for application deployment.

• Implement and support deployment automation using Helm Charts and AME/Enterprise Infrastructure-as-Code (IaC) pipelines.

• Establish deployment standards, rollback procedures, and release management practices.

1. Kubernetes and AWS EKS Administration & Support

• The resource performing this work shall possess practical experience with Amazon EKS and Kubernetes administration, including:

• Deploying and managing Kubernetes pods and workloads.

• Configuring and managing Kubernetes Ingress resources.

• Creating and maintaining Service Accounts and role-based access controls (RBAC).

• Configuring and managing AWS Application Load Balancers (ALB) for ingress traffic routing.

• Troubleshooting Kubernetes deployments, networking, and platform integrations.

• Supporting operational activities related to cluster management and application availability.

Deliverables

• Kafka externalization and DR architecture implementation.

• AWS OpenSearch integration for SRS and search services.

• Helm charts for backing services and Pega platform deployments.

• Pega platform upgrade from v23 to v26.

• Containerized deployment framework using Docker, Helm, and Enterprise IaC pipelines.

• Technical documentation, deployment guides, and DR runbooks.

• Knowledge transfer and operational support documentation.

Salary Range- $110,000-$125,000 a year

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Role: Analyst

Desired skills: Pega

Experience: 6 - 10 Years

Job function: TECHNOLOGY

Location: Minneapolis, MN

Salary range: $110,000–$125,000

Apply by: 2026-09-30 00:00:00