Salesforce Developer

About the Company Tata Consultancy Services Limited(TCS) is an Indian multinational technology company specializing in information technology services and consulting. Headquartered in Mumbai, it is a part of the Tata Group and operates in 150 locations across 46 countries As of 2024, Tata Sons owned 71.74% of TCS, and close to 80% of Tata Sons dividend income came from TCS . Job Role - Salesforce Service cloud develop er Exp- 5+ Yea rs location - Hyderab ad Mode of Interview - Face to F ace Interview Date - 11 July-26, Satu rdayInterview Time - 9:00 AM -1:00 PM We are seeking a ski lled Salesforce Service Cloud Deve loper to design, develop, and implement scalable Service Cloud solutions that enhance customer support processes and improve service operations. The ideal candidate should have strong experience in Salesforce development, Service Cloud configuration, integrations, and customization using Apex, Lightning Web Components (LWC), and Salesforce best pract ices.Key Responsibil itiesDesign, develop, and maintain Salesforce Service Cloud applications and customizat ions.Configure and customize Service Cloud features inclu ding:Case Manag ementOmni-Ch annelKnowledge BaseService Co nsoleEntitlements & Miles tonesEmail-to -CaseWeb-to -CaseLive Agent /ChatDevelop custom solutions u sing:Apex Cl assesApex Tri ggersBatch ApexQueueable ApexLightning Web Components (LWC)Aura Compo nentsVisualforce Pages (if requ ired)Build and maintain integrations between Salesforce and external applications using REST/SOAP APIs, Platform Events, and Middleware t ools.Implement security and sharing models, profiles, permission sets, and role hiera rchy.Perform code reviews and ensure adherence to Salesforce development best pract ices.Troubleshoot production issues and provide ongoing sup port.Collaborate with business stakeholders, architects, administrators, and QA teams to deliver scalable solut ions.Participate in Agile/Scrum ceremonies and support release management activi ties. interested candidate can share the resume on neelam.rajput@t cs.com