Padmi

Service-Now CMDB Administrator @ Walkin @Gurugram Location

Delhi NCRPosted 2 months ago
Infrastructure And DatabasesMid-levelFull Time
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Service-Now CMDB Administrator @ Walkin @Gurugram Location Service-Now CMDB Administrator Location: Gurugram, Haryana Address: TCS GG7 office is located at Skyview Corporate Park, Sector 74A, Gurugram, Haryana, 122004 Experience: 4 years to 12 years Interview Mode: Walk In Drive Interview Date: 18th July 2025 (Saturday) Interview Time: 10: 00 AM to 2: 00PM Must-Have: Manages ServiceNow Discovery. Ensures that horizontal discovery and service mapping products are highly available, reliable, and performant. Creates and maintains custom patterns, probes, and sensors to accommodate internal discovery requirements. Establishes and maintains discovery schedules. Monitors discovery and service mapping results, reconciling, and addressing any anomalies. Proactively plans capacity of ServiceNow MID servers and maintains and configures appropriately. Works with Service Owners and SMEs to ensure that accurate service maps are discovered and maintained. Participates in platform upgrade planning, testing, and validation. May participate in projects including preparing project plans, assigning tasks, monitoring statuses, coordinating efforts, validating team recommendations, integrating efforts into a comprehensive strategy, and delivering results on time. Writes and/or reviews system specifications, including output requirements, flow charts and technical diagrams. Service Now Discovery Configuration Discovery credentials, IP Range, Jobs configuration, Behaviors Discovery Mid Servers Installation and Load balancing Knowledge of Probe & Patterns Knowledge of Pattern Customization Troubleshooting Discovery Issues Candidate should have good Admin / Configuration / Development knowledge In context of Discovery Product: - Asset management and CMDB UI Actions / UI policy / Access Control Lists, etc. Understanding of Server-side scripts like Script Includes, Business Rules etc. Used ACL's for controlling the security mechanism in Service No Exposure of REST API for Integration Should be able to provide solutions for requirements from customers. Should be able to provide effort estimate of requirements. Excellent communication skills. Understanding of Cloud Native discovery and able to setup discovery for public cloud Servers, Databases Instances, Databases and Containers. Experience working with Client, proactive approach, confidents. Serves as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor. Knowledge on ServiceNow Graph Connector and tools it can be integrated with. 15 years of Continuous Education.

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