Source description
About the role
Role & responsibilities Performs device configurations, internal operating system upgrades and software upgrades and deploys Infoblox physical/VM appliances. Troubleshoots DDI problems and recommends corrective procedures; assists with troubleshooting Infoblox equipment and all other DDI. Understand how security controls are applied to technology such as SIEM, TACACS, Cyberark, Splunk, etc.) Performs customer service duties and responds to client DDI change, problem and incident tickets as defined by management, while completing assignments in a timely manner maintaining SLAs and the highest level of quality Willing to work in 24/7 Shifts
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