Senior Manager - Information Technology - Mumbai - Lodha (I-Think Techno Campus)

Job Description Manage end-to-end Joiner-Mover-Leaver (JML) access processes Ensure timely fulfilment of access requests as per defined SLAs Oversee daily BAU operations of the IDAM platform Coordinate with HR, IT, business teams and application owners Manage IAM vendor support and service delivery Ensure compliance with audit, ITGC and access governance requirements Review access reports, exceptions and periodic certifications Handle escalations related to access issues Maintain SOPs and support continuous process improvements Qualifications & Experience: 8-12 years of experience in IT Operations Minimum 3-5 years of experience in Identity & Access Management operations Good understanding of Active Directory / Azure AD Good understanding of IDAM Architecture. Exposure to IAM / IGA tools Knowledge of audit, compliance and access control concepts Strong coordination and stakeholder management skills Graduate / Post Graduate in IT, Computer Science or equivalent