AWS Infrastructure Architect

As a Technical Support Specialist, you will be responsible for: - Validating technical prerequisites (software/hardware) in the customer environment and ensuring compliance with the 3DExperience Platform. - Collaborating with Infrastructure team, middleware teams, scrum teams, and other Subject Matter Experts (SMEs). - Troubleshooting day-to-day operational, performance, and configuration issues with the PLM Operations team to determine root causes. - Understanding the customers' IT Change Management process and implementing solutions accordingly. - Analysing technical documents from different vendors and working with SMEs to define the correct installation and configuration process. - Maintaining appropriate design and configuration documentation for operational handover to steady-state support. - Managing the CI/CD pipeline for cloud-based environments. - Implementing automations related to the deployment and configuration of new and existing environments. - Demonstrating expertise in 3D Experience / Enovia V5/V6 systems administration and operational support. - Having experience with OSs like Linux/Win2008/2012 servers and Windows7/10 clients, Apache/Websphere middleware, and Oracle/SQL database servers with basic DBA skills. - Understanding Agile Methodology and Scrum concepts. - Possessing knowledge of network and security concepts as well as automotive industry processes. - Having some familiarity with cloud systems such as MS-Azure or AWS. Additionally, if there are any specific details about the company included in the job description, please provide them. As a Technical Support Specialist, you will be responsible for: - Validating technical prerequisites (software/hardware) in the customer environment and ensuring compliance with the 3DExperience Platform. - Collaborating with Infrastructure team, middleware teams, scrum teams, and other Subject Matter Experts (SMEs). - Troubleshooting day-to-day operational, performance, and configuration issues with the PLM Operations team to determine root causes. - Understanding the customers' IT Change Management process and implementing solutions accordingly. - Analysing technical documents from different vendors and working with SMEs to define the correct installation and configuration process. - Maintaining appropriate design and configuration documentation for operational handover to steady-state support. - Managing the CI/CD pipeline for cloud-based environments. - Implementing automations related to the deployment and configuration of new and existing environments. - Demonstrating expertise in 3D Experience / Enovia V5/V6 systems administration and operational support. - Having experience with OSs like Linux/Win2008/2012 servers and Windows7/10 clients, Apache/Websphere middleware, and Oracle/SQL database servers with basic DBA skills. - Understanding Agile Methodology and Scrum concepts. - Possessing knowledge of network and security concepts as well as automotive industry processes. - Having some familiarity with cloud systems such as MS-Azure or AWS. Additionally, if there are any specific details about the company included in the job description, please provide them.