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About the role
Key Responsibilities: Provide technical support for VoIP, PBX, IP Phones, and Dialer platforms. Configure, troubleshoot, and maintain VICIdial, GoAuto Dialer, and Asterisk systems. Resolve SIP, VoIP, network, and connectivity issues. Manage Linux (CentOS), Windows Servers, Firewalls, VPNs, FTP Servers, Routers, and Switches. Handle ticketing, number porting, system monitoring, backups, and documentation. Coordinate remote installations and ensure timely issue resolution. Required Skills: Hands-on experience with VICIdial, GoAuto Dialer, Asterisk, and VoIP support. Knowledge of SIP, PBX, IP Phone configuration, Linux (CentOS), and networking. Experience with Firewalls, VPNs, FTP Servers, and telecom infrastructure. Strong troubleshooting, communication, and customer support skills. Qualification: Bachelor's degree in Computer Science, IT, Electronics, or related field. 2+ years of experience in VoIP, Telecom, Network Support, or System Administration. Linux, Networking, or VoIP certifications are a plus. Compensation: 500,000.00 - 700,000.00 per year Work Location: In person Key Responsibilities: Provide technical support for VoIP, PBX, IP Phones, and Dialer platforms. Configure, troubleshoot, and maintain VICIdial, GoAuto Dialer, and Asterisk systems. Resolve SIP, VoIP, network, and connectivity issues. Manage Linux (CentOS), Windows Servers, Firewalls, VPNs, FTP Servers, Routers, and Switches. Handle ticketing, number porting, system monitoring, backups, and documentation. Coordinate remote installations and ensure timely issue resolution. Required Skills: Hands-on experience with VICIdial, GoAuto Dialer, Asterisk, and VoIP support. Knowledge of SIP, PBX, IP Phone configuration, Linux (CentOS), and networking. Experience with Firewalls, VPNs, FTP Servers, and telecom infrastructure. Strong troubleshooting, communication, and customer support skills. Qualification: Bachelor's degree in Computer Science, IT, Electronics, or related field. 2+ years of experience in VoIP, Telecom, Network Support, or System Administration. Linux, Networking, or VoIP certifications are a plus. Compensation: 500,000.00 - 700,000.00 per year Work Location: In person
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