Source description
About the role
Key Responsibilities Install, configure, and troubleshoot desktops, laptops, printers, and Windows operating systems. Provide onsite and remote IT support to employees and client locations. Diagnose and resolve basic hardware, software, network, and Internet connectivity issues. Install and configure Microsoft Office, antivirus software, and other business applications. Perform preventive maintenance and maintain IT asset inventory and service records. Visit client sites for system installation and technical support (Bike Mandatory). Coordinate with senior engineers and ensure timely resolution of assigned support tickets. Key Required Skills Basic knowledge of Windows OS installation and troubleshooting. Understanding of computer hardware, networking (LAN/Wi-Fi), and printers. Knowledge of Microsoft Office installation and basic system configuration. Good troubleshooting and problem-solving skills. Willingness to travel for field support using a personal bike. Good communication skills and a positive learning attitude. Ability to work independently and as part of a team.