Isr-vmware/broadcom (Bengaluru)

Job Summary: Principal Responsibilities: - Assist in broadcasting Autodesk communication and follow-up with partner on assigned tasks for India Region. - Track, escalate and support costumers' technical issues on Autodesk products and solutions worldwide - Ensure the right levels of communication with the Autodesk partners and deliver accurate documentation as appropriate - Ensure the integrity of the information to be made available, for the correct execution of the programs. - Coordinate with global support team and regional PSM for Learning Partner recruitment, technical tickets & onboarding Sales Training on new product/s and/or technologies. - Support Learning Partners with respect to Autodesk Software Subscriptions, subscription contract, renewals, license access, and maintenance issues - Develop adequate expertise to support the Subscription license fulfillment model for Learning Partner Programs - Works with Sales Support and Sales Operations to provide support where necessary to ensure timely logging in of orders and billing. - Coordinate the various functions within Tech Data in order to deliver the outcomes agreed in each product plan. - Assist PSM/BDM in new partner recruitment, enablement, and productivity objectives. - Maintain service delivery reporting, training documents and service operations - Manage and maintenance customer database - Report costumers' products and services - Adhere to Tech Data policies and compliance requirement. - Business forecasting and business planning for product groups with PSM. - Provision of various reports for the purpose of commercial decision making. Knowledge and Skills: - Basic technical skills to back the solution building skill sets of respective product / technology - Basic experience of creating EDM / Mailers with positive content (Pictorial & Catchy Words) - Seeks to build high customers satisfaction (internal and external) - Renewal Engine Drive with Customers - Good levels of communication, initiative and team .