Manager-Operations

Job Description

Skill Set

• Telecom Business

• Total Experience :

• 3.00 to 15.00 Years

• No of Openings :

• 1

• Job Post Date :

• 15/07/2026

• Job Expiry Date :

• 30/09/2026

• Domain :

• IT

• Location :

• PUNE [India]

• Job Reference No :

• 4096251

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• Job Summary

• Ericsson EOC Technical Team Leader

• Position Title: Technical Team Lead ‿ Ericsson Order Care (EOC)

• Experience Level: 7‿10+ Years

• Department/Domain: Telecom BSS Delivery / Solution Architecture & Delivery

• Job Summary

We are looking for an experienced Ericsson Order Care (EOC) Team Leader to spearhead our delivery team. You will drive the technical execution, low level architecture, and quality assurance of complex telecom order management tracks. Balancing technical leadership with hands on mentoring, you will ensure your team adheres to best practices, hits sprint targets, and smoothly coordinates with architecture and operations teams.

Key Responsibilities

Technical Leadership: Supervise, mentor, and guide a team of EOC developers. Assign tasks, track progress, remove technical blockers, and ensure the team meets delivery deadlines.

Architecture & Design: Translate high level solution architectures into Low Level Designs (LLD). Map complex commercial products into EOC configuration rules, dynamic decomposition structures, and fallout workflows.

Code Quality & Governance: Establish development standards for EOC scripting (Java/JS/Groovy). Conduct thorough code reviews to optimize performance, scalability, and code reuse.

Stakeholder & Vendor Alignment: Interface with Solution Architects, Product Owners, and external client IT teams to clarify functional and non functional requirements.

Incident & Fallout Escalation: Act as the highest tier of technical support for complex order failures or deployment bottlenecks, driving root cause analysis (RCA).

Resource Uplift: Foster continuous technical growth within the team through mentoring, training sessions, and spreading knowledge of newer EOC releases and cloud native practices.

Technical Skills & Qualifications

Core Experience: Minimum 7+ years in Telecom BSS domains, with at least 5 years specifically dedicated to architecture, design, and development within Ericsson Order Care (EOC) / ECM systems.

Leadership Track: At least 2 years of experience leading a technical team or acting as a module lead in a large scale transformation program.

Advanced Telecom Knowledge: Deep domain expertise in Order Management, CPQ (Configure, Price, Quote), Product Catalog structures, and TM Forum frameworks (SID/eTOM).

Tech Stack Mastery: Mastery of EOC core frameworks, Java/J2EE, Object Oriented design, Camunda BPMN, WebLogic, and Oracle databases.

Cloud & Modern Delivery: Strong experience with CI/CD tools, automated test driven development (TDD), and deploying containerized applications (Docker/Kubernetes).

Education: Bachelor's or Master‿s degree in Computer Science, Telecommunications Engineering, or equivalent experience.

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