Tech Lead

Job Description

Skill Set

• Telecom OSS (Operations Support System)

• Total Experience :

• 3.00 to 15.00 Years

• No of Openings :

• 1

• Job Post Date :

• 07/07/2026

• Job Expiry Date :

• 30/09/2026

• Domain :

• IT

• Location :

• PUNE [India]

• Job Reference No :

• 4095032

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• Job Summary

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• Operations Engineer ‿ Ericsson Adaptive Inventory (EAI)

• Job Summary

Seeking an Operations Engineer (L1/L2 Support) with hands on experience in Ericsson Adaptive Inventory (EAI) and exposure to cloud native deployments. The role focuses on ensuring platform availability, performance, and data integrity across traditional and containerized environments. Responsibilities include monitoring system health, troubleshooting application issues, resolving inventory discrepancies, and maintaining synchronization between network elements and the EAI database.

Key Responsibilities

Monitor EAI platform health, microservices, containers, logs, and synchronization processes.

Investigate and resolve L1/L2 incidents within SLA targets.

Troubleshoot application, database, and cloud infrastructure issues.

Perform data reconciliation between live networks and the EAI inventory database.

Identify and correct inventory discrepancies across RAN, Core, Transport, and Fixed networks.

Support cluster health checks, patch deployments, maintenance activities, and user access administration.

Work with Network Operations, Field Teams, Cloud Infrastructure, DevOps, and Vendor/L3 teams to resolve issues and improve service quality.

Required Skills & Qualifications

Experience

5‿8 years of Telecom OSS/BSS operations experience with a focus on Network Inventory Management.

Experience supporting GCC telecom operators is preferred.

Ericsson Adaptive Inventory

Hands on experience with Ericsson Adaptive Inventory (formerly Granite), including cloud native deployments.

Understanding of telecom inventory models and service inventory management.

Cloud & Container Technologies

Knowledge of Kubernetes and Docker environments.

Familiarity with microservices architecture and REST APIs.

Experience monitoring services, reviewing logs, and troubleshooting applications in cloud environments.

Exposure to Ericsson Cloud Infrastructure (CNIS) is an advantage.

Technical Skills

Strong SQL and database management skills.

Good Linux/Unix administration knowledge.

Basic scripting using Python, Shell, or JavaScript for automation.

Experience with monitoring and performance analysis tools.

Telecom Domain Knowledge

Understanding of RAN, Core, Transport, and Fixed network domains.

Knowledge of OSS operations, inventory management, and service assurance.

Familiarity with ITIL incident, problem, and change management processes.

Education

Bachelor's degree in Telecommunications, Computer Science, Information Technology, Engineering, or a related field.

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