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About the role
ONLY MUMBAI Candidates Apply! Bachelor's degree in engineering, Computer Science, or a related field . 12+ years of hands-on IT management experience . Strong expertise in Mac and Windows systems administration . Experience in Office 365 administration, network security, IT infrastructure, and IT governance . Proficiency in endpoint security, remote management, and enterprise wireless network management . Hands-on experience with video conferencing tools (Zoom, MS Teams, Google Meet, etc.) . Knowledge of ITIL frameworks and experience with ITSM tools (ServiceNow, Freshdesk, Atera, etc.). Proven troubleshooting and problem-solving skills across IT infrastructure, networking, and security. Strong understanding of compliance frameworks (ISO 27001, GDPR, SOC 2, HIPAA, etc.). Excellent communication, presentation, and analytical skills . Ability to work independently and manage IT operations effectively .