Salesforce Quality Analyst (Pune)

Job Description: Key Responsibilities - Analyze business requirements, functional specifications, and user stories. - Create comprehensive test plans, test scenarios, and test cases. - Perform functional, regression, integration, system, and UAT testing for Salesforce applications. - Validate Salesforce configurations, workflows, approval processes, flows, reports, dashboards, and custom developments. - Execute test cases and document test results. - Identify, log, track, and verify defects using defect management tools. - Collaborate with Business Analysts, Developers, and Stakeholders to ensure quality deliverables. - Participate in requirement reviews and provide quality-related recommendations. - Support release testing and deployment validation activities. - Ensure compliance with established QA processes and best practices. - Prepare test summary reports and provide regular project status updates. Required Skills - Robust experience in Salesforce testing. - Good understanding of Sales Cloud, Service Cloud, and Salesforce Platform. - Experience in Manual Testing and Test Management. - Expertise in Test Case Design and Execution. - Knowledge of Salesforce Objects, Validation Rules, Workflows, Flows, Profiles, and Permission Sets. - Experience with defect tracking tools such as Jira. - Understanding of Agile/Scrum methodologies. - Strong analytical and problem-solving skills. - Excellent communication and stakeholder management skills. Preferred Skills - Experience in Salesforce Experience Cloud (Community Cloud). - Knowledge of API and Integration Testing. - Exposure to Automation Testing tools such as Selenium, Provar, or Copado Robotic Testing. - Salesforce certifications are an added advantage. .