Source description
About the role
Job Description Role : App Support Engineer Experience : 5 - 8 Years Mode of Work : Hybrid Location : Hyderabad Notice Period : Immediate to 15 Days only Summary Senior associate providing L2/L3 application support for business platforms. Focuses on incident resolution, functional troubleshooting, and smooth handoffs between shifts. Responsibilities Resolve application incidents and service requests Perform functional and technical triage Support access, configuration, and data issues Validate data using SQL or reports Support SaaS platform issues and vendor escalations Assist with releases and offhours changes Document fixes and update knowledge base Skills Application support experience (L2/L3) SaaS platforms (HR / Finance / CRM / Marketing) SQL querying and data validation Understanding of integrations and batch processes ServiceNow ticket handling Nice to Have Adobe AEM functional exposure Compliance or finance application experience Basic scripting or automation exposure .
More at Techwave Consulting