Source description
About the role
Dear All, We are hiring Technical Production Support Resource Banking Domain for FullTime for our Hyderabad are as below Skill/Title : Technical Production Support Banking Domain Exp Experience: 25 Years Location:Hyderabad Notice Period:Immediate to 15 Days Mode Of Work:Work From Office Only Responsibilities - Coordinate with internal teams and external vendors to resolve application issues. - Track, update, and follow up on incident and service tickets until closure. - Monitor dashboards and verify application health/status. - Communicate issue status, escalations, and progress to stakeholders. - Validate reported issues and coordinate testing after fixes. - Maintain documentation, status reports, and support logs. - Ensure timely resolution of issues in line with agreed SLAs. - Execute DB queries to identify the issue whenever required. Required Skills - Strong coordination and communication skills. - Experience using ticketing tools (ServiceNow, Jira, etc.). - Ability to monitor dashboards and validate application status. - Positive analytical and problem-solving skills. - Banking or financial services domain experience is preferred. - Basic understanding of application support and incident management. - Domain knowledge on Loan Origination and Management Systems. Interested ones can share their resumes along the below details to suresh_kumar(at the rate of)tecnics.com Full Name: Total Experience: Relevant Experience as/in Technical Production Support: Banking Domain Experience: Current CTC: Expected CTC: Notice Period: Current Location: Work From Office(Yes/No): -- Regards Suresh .
More at Tecnics Integration Technologies